This policy does not apply to websites or services or practices of companies that Reademption doesn’t own or control, such as third party services you might access through links or other features on the Service. These other services have their own privacy policies, and we encourage you to review them before providing them with personal information.
We may collect information about you directly from you, from third parties, and automatically through your use of our Services. We may combine information collected from or about you from these various sources.
We collect information directly from you in several places on our Services, as set forth generally below:
To create a Reademption account, you may be asked to provide some basic information such as your first and last name, email address and date of birth.
All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. We will not pass any debit/credit card details to third parties. We take appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, Reademption cannot guarantee the security of any information that is disclosed online.
Confirmation for all payments received will be instantly communicated via email on the email address provided on the subscription page.
At certain times, you may be asked to participate in surveys, which are generally aimed at obtaining general information, such as your reactions to an article or feature set on our site. Because information obtained in these surveys relates to individual subscribers and is used internally to improve our products or better market our services, participation is voluntary.
We will also collect any other information that you provide through our Services, such as your name, email address, phone number, school or organization name, account type, payment type, and the contents of any message you submit through our Services.
Like most web-based services, we (or our service providers) may automatically receive and log information on our server logs from your browser or your device when you use the Service. The information we automatically collect include:
We (or our service providers) may use various technologies to collect and store information when you visit our Service including “tags”, “scripts”, “cookies” and clear GIFs (also known as “web beacons”). We also make use of persistent secure cookies: persistent cookie remains after you close your browser (although it can be removed) and may be used by your browser to identify you on subsequent visits to the Service. We may also use, collect and store information locally on your device using mechanisms such as browser web storage (including HTML 5). Like many services, Reademption uses these technologies to tailor the Service for you, and to help the Service work better for you – for example, by remembering your language preferences. In all cases, our cookies are encoded and contain a unique digital signature to prevent tampering. They do not contain user passwords.
We collect device-specific information such as your Device UID (device identifiers). This helps us measure how the Service is performing, improve the Service for you on your device, and send you push notifications if you’ve opted in to receive them.
Like most online services, when you use our Service, we automatically collect and store certain information in our server logs. Examples include things like:
Details of how you used our service, such as your activity on the Service, and the frequency and duration of your visits to the Reademption product sites or Reademption App.
Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL. This information helps us make decisions about what we should work on next – for example, by showing which features are most (or least!) popular.
Many of our Services are targeted to parents, teachers, and schools. Although children under 13 may use certain components of our Services, we have designed our Services such that parents, teachers, or school administrators must create an account before their child can access our Learning Experiences, and we generally do not require or collect personal information directly from children. The information we collect about children varies depending on the Subscription type:
In addition to the information entered by the child, we automatically collect some information from any use of our Service as set forth in the “Information we collect automatically” section. We use this information to provide the Service to the child, for security and safety purposes, or as required by law or to enforce our Terms. We will not require children to provide more personal information than is reasonably necessary to participate in the Service. If we discover that we have collected information from a child in a manner inconsistent with COPPA, we will take appropriate steps to delete the information. We do not disclose any personal information about children to third parties, except to service providers necessary to provide the Service, as required by law, or to protect the security of the Service or other users. Information collected from students (including personal information and information collected automatically) is never used or disclosed for third party advertising, including any kind of first- or third-party behaviorally targeted advertising, and children’s personal information is never sold or rented to anyone, including marketers or advertisers.
We encourage parents and teachers to educate their children about limiting the types of personal information that their children provide over the Internet, including to us.
Reademption does not sell or rent any of your, or your child’s/student’s, personal information to any third party for any purpose – including for advertising or marketing purposes. We use the information we collect from you to provide you with the best Reademption experience. In addition, any credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties. More specifically, the information collected is used to:
We do not disclose your personal information to third parties for those third parties’ own marketing purposes. We do not sell or disclose the personal information about you described above to nonaffiliated parties (including but not limited to companies, authorities, institutions, or individuals) except to provide you with products or services, when we have your permission, or under the circumstances listed below upon first ensuring that the data privacy policies of such parties are consistent to ours:
We may also disclose aggregate, anonymous, or de-identified information about users for marketing, advertising, research, compliance, or other purposes.
Specifically, the student’s personal information in cases of school subscriptions will not be retained for longer than necessary to deliver services.
We have implemented various technical safeguards to protect the information we collect. Please be aware that despite our efforts, no data security measures can guarantee 100% security. Outages, attacks, human error, system failure, unauthorized use or other factors may compromise the security of user information at any time.
You should take steps to protect against unauthorized access to your password, phone, and computer by, among other things, signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.If you are a parent, teacher, or school administrator, we encourage you to talk to your children about online safety and how they can protect themselves online. For more information, see the Federal Trade Commission’s Protecting Kids Online resource.
Subscribers may opt out of receiving updates, notifications, and/or newsletters by de-selecting the corresponding boxes in the My Account page. Newsletters will also include instructions for opting out of those communications.
We support access to student personal information to teachers, parents and students for review and correction. You may access, modify, or delete the personal information that you have provided to us by logging into your Account page. If you request restrictions on our uses or disclosures of your personal information, we may comply with your request by terminating your subscription and deleting your account information. Please note that we can only honor requests to out opt of disclosures on a going forward basis and opt-out requests do not affect information that we have previously disclosed. We may also retain certain information about you as required by law or as permitted by law for legitimate business purposes. For example, if you request that we delete your information but we believe that you have violated our Terms of Service, we may retain information about you to attempt to resolve the issue before deleting it.
If you have any questions or concerns about this or how we protect our community, please contact us at firstname.lastname@example.org – we’d love to help.